Tomtom GO 720 GPS
Tomtom - 1M00780Release Date: Jun 2007
The GO 720 is an incredibly slim TomTom. With a 4.3" touchscreen and award-winning software, it puts the power of GPS in a portable, lightweight device. Switch on and go right out of the box. Spoken turn-by-turn instructions including street names guide you along. Enjoy preloaded maps of the US and ... Read Moreanada and millions of points of interest like gas stations, ATMs, hotels and more. Minimize
Average Expert Rating
Summary of User Reviews
Number of Reviews: 26Positive Reviews: 85%
Negative Reviews: 15%
Positive Review
Reviewed by: BSidekick on 24-Oct-07
Strengths: Easy to Use and Efficient!
Weaknesses: Can't leave home without it
Summary: I really like the GO720. It's really thin with a wide screen and it has really cool features like a voice recording option so you can put in familiar voices and the battery life is amazing. Their TeleAtlas mapping also provides great POIs, and being a single, young woman it helps to have POIs that can quickly direct me to car repair centers, hospitals, or the nearest mall :). TomTom always gets me where i have to go and it's really easy to use. I definitely recommend it.
Positive Review
Reviewed by: jgruzz on 22-Oct-07
Strengths: Accurate fast GPS locating, EZ automatic recalculating, Intuitive interface.
Weaknesses: Could be brighter in bright sunlight. No complete user manual yet online.
Summary: My 1st GPS, and am not disappointed. First trips in and around Chicago showed no obvious errors. Instantly recalculates new route when you pass suggested turns. Am looking forward to customizing voices, car image etc. Was disappointed in lack of complete user manual. Must go online for PDF, but only the English UK version is available, and not all the European features are yet available here in U.S. (like speech recognition/control). Have not tested all features (like bluetooth, mpg, picture viewing etc.)
Positive Review
Reviewed by: BoomerBall82 on 21-Oct-07
Strengths: Quality product. Very reliable. Great mapping system.
Weaknesses: Not super portable, but not really that heavy either.
Summary: Got this a few months ago, and I really haven't had any problems with it to this point. The maps have been pretty accurate and I really like the functionality it has. The text to speech is great too.
Positive Review
Reviewed by: parokyae on 07-Oct-07
Strengths: Wider screen, fast route/rerouting calculation, thinner form factor.
Weaknesses: Still unable to connect to my Treo 650 using bluetooth, can not alpha search POI's.
Summary: I've been a previous user of Tomtom GPS units they were always bulky in design. Slimming down the 720 really made a difference in the look feel of the unit. Good battery life. I'm disappointed because you still can not alpha search POI's . You can only do it by going thru menus searching by categories. It also doesn't save the address of your favorites.
Positive Review
Reviewed by: BoomerBall82 on 06-Oct-07
Strengths: Wide screen, hard drive space, mapshare
Weaknesses: nothing as of yet
Summary: I really have to say, as a previous tomtom one user, this is a major upgrade on that. Love the wider screen, love the extra space for music, and ive already used the mapshare feature a few times, and it works great. Wonderful product.
Negative Review
Reviewed by: john0825 on 18-Sep-07
Strengths: Slim Design, Excellent Recalculation time, Map Share
Weaknesses: POI's are wrong, House numbers are in wrong locations, Missing voice recognition in USA model, Poor customer service. Traffic service requires Blue Tooth compatible phone with Data transfer enabled.
Summary: This unit is a decent unit. It was released prematurely though. The North America map is a mess. A lot of points of interest are in the wrong locations some with wrong addresses others just placed wrong on the map. Street House #'s not even close to where they should be in many cases. I have to look up the address of the place I'm going on the internet before I plug it into the Tom Tom fearing winding up in the completely wrong place. In the USA model, they removed the voice recognition feature that the European model has. Europeans can speak to the Tom Tom and tell it the address of the place they want to go instead of typing it into the unit. If you want to use the traffic services they charge you extra for a subscription which requires you to have a blue tooth enabled cell phone with internet service and Data transfer must be enabled on the phone. This means all verizon customers can't use this service. There is a receiver that you can buy without a subscription that picks up a signal from local radio stations, but that too is not available in the USA. Why they can't send a signal to the unit from the satalite is beyond me. Features that are supposed to be available are not. Such as gas prices. You are supposed to be able to get a subscription in the USA that will tell you the gas prices of the gas stations in the USA, but when you try to activate it, you get a message saying that there are no subscriptions available. Needless to say no one will take the unit back, and customer support is very poor. Not willing to help you out at all with defective units.
Negative Review
Reviewed by: egale on 05-Sep-07
Strengths: Quick to lock onto signal. Nice verbal directions.
Weaknesses: Screen washes out easily, Bluetooth features don't work with most phones, Favorites and POIs are horrible.
Summary: On first look, this unit is great. It has every imaginable feature at a price much less than its competitor Garmin. On second look, you get what you pay for.It does the basic GPS functions and it does its share of bad routes just like Garmin. Sometimes its better sometimes worse. Its a draw there. I wouldn't favor one over the other.The screen animations are more high def on Garmin but the animation is smoother on the 720. But the real weakness here is that the 720 screen washes out in bright sunlight, something that my Garmin never did.The 720 has all these neat Bluetooth features supposedly. You can connect your phone and the 720 becomes a speaker phone and you can get traffic updates, weather updates and map updates if you connect the phone for data. I had no problem connecting my very exotic Blackberry curve for voice to the 720. The only problem is the speaker phone makes you sound like a mouse - useless!Getting the phone to connect for data was another story. I couldn't do it and Tomtom's answer to that was a shrug and we can't test with every phone make and model. So in reality, there is only a very limited number of phones and carriers that will work with this. att and blackberry is not a supported combination. So, no weather updates, traffic updates, map updates or unit updates. Another paid for but useless feature.The worst for me though is the Favorites and POIs. The unit only supports a very small number of favorites, 48 I believe. After that, you must store a favorite as a POI. I could work with that except Tomtom does not store the complete address with either. So for example, if you add the favorite "Tomtom Store", you can never access the entire address even if you navigate to it. As a work around, I am forced to store favorites and POIs as "111 GPS Avenue, Navigator Town, CA - Tomtom Store". It is long, wordy and very messy. If you store the same favorite as "Tomtom Store - 111 GPS Avenue, Navigator Town, CA", it shows up on the list as "111 Tomtom Store - GPS Avenue, Navigator Town, CA". This for me is the real deal breaker. I am right on the edge of returning it.So all in all, its a GPS. Looks good on paper, very ordinary in reality. It will do what you need it to do most of the time, no better or worse than any other brand. *****UPDATE*****After using this unit for about 2 months, I have downgraded my rating. This unit is very very bad at finding an address on a street. It may get you to the street but the actual location is another story. This weekend I was travelling in a state I am not familiar with. I entered the address of a shopping mall. The 720 brought me to a dead end on a residential street and told me I reached my destination. The mall was nowhere in sight and I had no idea where I was. Luckily, I had my old Garmin 350 along as well and I set it up and entered the exact same address. It found the mall no problem.This is not the first time I have had a similar experience with the 720 but this was the worst. It is just too unreliable to trust.
Positive Review
Reviewed by: alvinmaynard on 25-Aug-07
Strengths: Slim design, graphics, user friendly touch screen, price
Weaknesses: Will not sync with my treo 650 for bluetooth capabilities.
Summary: Overall for the money its the best gps system on the market. The unit has bells and whistles that you would not expect for the price. According to Tom Tom certain phones that are gps ready will not sync with the Tom Tom 720 such as my treo 650.
Positive Review
Reviewed by: pogiboy68 on 25-Aug-07
Strengths: ability to correct map errors! Way more features than Garmin!
Weaknesses: Graphics a bit jagged compared to Garmin, but still excellent.
Summary: Ive used this for a week and compared to my Nuvi 660, I find it better at giving instructions early and repeats it to make sure you made the right turn. Also if you miss your turn, it auto recalculates faster than any other GPS I have used, no hourglass and waiting if you have tried the Magellan. This device has way more options than any GPS I have seen. Map share is a plus to get up to date maps instantly online. It has the ability for you to make corrections to map errors. A huge advantage over competing GPS systems! Only a matter of time, this GPS will have the most complete and accurate maps. If your missing points of interests, you can manually add them in. Someone noted that it was missing some POIs, which is true (starbucks), but it still finds WAY more POIs than my Garmin Nuvi 660, plus their are GPS forums where you can add the missing POIs to your device. It also comes with a docking station for your PC. You can make changes, add maps, POIs, and also operate your tomtom 720 from your PC! It makes adding addresses and POIs faster and easier! The updated Tele Atlas maps are just as good and on par with the Navteq maps used on other GPS'. This is by far the best GPS Ive owned and would definitely recommend it!
Positive Review
Reviewed by: tundra914 on 21-Aug-07
Strengths: Ultra Fast! reroutes faster than any other GPS on the Market. Scrolls through maps without the screen pausing. Fast satellite acquisition! Mapshare and ability to make corrections to the map.
Weaknesses: Some Points of Interest removed from database compared to older tomtom models. Button to stop the current navigation hidden several screens away.
Summary: Extremely fast at rerouting, acquiring satellites, and scrolling through maps. This simply blows away my garmin 360 when it comes to speed. I placed both side by side to see how well they perform. I find the Tomtom better at navigation than the garmin, it gives better early warning when coming up to a turn and slightly better instructions. My garmin has the bad habit of telling me to turn when Im at the turn already, causing me to hit the brakes hard and turn fast! This has also been a complaint from other garmin users. Garmin requires you keep an eye on the screen, so you dont miss your turn. The Tomtom allows you to keep your eyes on the road. Huge safety advantage for TomTom. Now for the bad, TomTom has deleted some Points of Interest from the database! Starbucks Coffee is in the POIs databae on the older TomTom One, it is no longer listed in the new database. Why did Tomtom delete an American Icon know worldwide?? Does that mean that they may have deleted other POIs? This is a step backwards for TomTom. The POI search feature is not as great as Garmin. Navigating through the screen is not too hard once you get used to it. Garmins are way easier to use and navigate through, but also has less features to deal with. Overall the Tomtom is a solid buy and would recommend it. I own both garmin and tomtom. I like the tomtom because its better at giving driving directions and has tons of features. I like the garmin for its ease of use, less complicated and better graphics.
Positive Review
Reviewed by: WranglerMan22 on 06-Aug-07
Strengths: Map Share, long battery life, "Help Me" feature, built in FM transmitter
Weaknesses: none
Summary: This is a great device with several new features. Obviously the Map Share feature is revolutionary and will change the way GPS devices are made form here on out. I also think the "Help Me" feature was a great idea and allows you to find important information quickly in emergency situations. TomTom extended the battery life and the 720 can hold a charge for up to 5 hours which is a huge improvement on other models. I really like the built in FM transmitter which make it a lot easier to play MP3s through your TomTom. Another great addition is how you can move the information bar from the bottom of the screen to the side. I think it makes it much easier to view your routes. In all, I think the 720 is a great new device from TomTom.




