Tomtom GO 720 GPS
Tomtom - 1M00780Release Date: Jun 2007
The GO 720 is an incredibly slim TomTom. With a 4.3" touchscreen and award-winning software, it puts the power of GPS in a portable, lightweight device. Switch on and go right out of the box. Spoken turn-by-turn instructions including street names guide you along. Enjoy preloaded maps of the US and ... Read Moreanada and millions of points of interest like gas stations, ATMs, hotels and more. Minimize
Average Expert Rating
Summary of User Reviews
Number of Reviews: 26Positive Reviews: 85%
Negative Reviews: 15%
Positive Review
Reviewed by: FEdward on 26-Feb-08
Strengths: Good Maps, User Interface, Beacoup Features, Mount Good, MapShare, Quite Customizable
Weaknesses: Battery Level Hidden, Mac Home application is still a work-in-progress.
Summary: I join the pro-GO 720 reviews, and find the unit to be very good at what it does. Was affordable and the mount is very good despite other's experiences. Also find support to be very good and my experience with them as been a positive in all respects. The MapShare ability is great and so far very accurate. Easily paired with my Motorola V3 and have found it altogether a joy. Does much more than just get me from here to there, and I heartily recommend this product. Hasn't steered me wrong even once.
Positive Review
Reviewed by: jimmathis on 04-Feb-08
Strengths: Bright large displayEasy programmingExcellent directionsExcellent update engineNew s/w feature includes faster startup acquisition
Weaknesses: Computer Software interface is Windows functional, not Windows application. e.g. Capital letter shift key has to be moused, not shift on keyboard.Different order of address entry.Bluetooth below
Summary: I have used this unit on the west coast and the east coast. It acquired it's (new) location much faster than prior GPS's I have used. Normal startup in same location was very fast. The address sequence is different (State, City, Street, House number). You can change the display from street ##### to ##### street, but the entry order stays the same. I am already adjusting my internal process to get use to it. I have found several areas of the map that is wrong (turn down one way street, streets were moved 10 years ago, etc). It has a method of reporting these errors, I need to not be in a hurry next time and try out the error report. Users can upload corrections to TomTom for us to download. Bottom line - Excellent unit. Bluetooth capability - Very small selection of phones. My phone is not included e.g. only 2 LG phones are supported.
Positive Review
Reviewed by: 24-Jan-08
Strengths: Accurate, Up-to-date maps, FM transmitter, acquires signal quickly
Weaknesses: mount, doesn't show remaining battery life on front screen
Summary: I've used this device for some time and never had a problem with it. It is always accurate and gets me where I need to go. I found the maps to be up to date and there are tons of POIs which I use frequently. This device acquires a satellite signal quicker than any other GPS I've used. The most unique feature has to be the FM transmitter which allows you to play the audio directions from the device through your car speakers. Very cool! I would definitely recommend this device to a friend.
Positive Review
Reviewed by: 23-Jan-08
Strengths: Reliable, easy to use, accurate maps and bluetooth
Weaknesses: None.
Summary: This is a great GPS. It has helped and saved me many times - when I get lost or need to avoid a traffic situation. I use it when commuting to work and for travel. The maps are accurate the unit is easy to use. I highly recommend it.
Positive Review
Reviewed by: aarthiiyer on 17-Jan-08
Strengths: Sleek,lightweight,big screen,fast routing
Weaknesses: None so far.
Summary: One of the best full featured 4.3" Car GPS for the money. Tons of cool features.With mapshare,help me feature,text to speech and quick re-routes.I have had tomtom 700,garmin 660,tomtom 3rd edition...but tomtom 720 is the best so far.will recommend to everyone.
Positive Review
Reviewed by: JaneDough on 28-Dec-07
Strengths: TTS and Mapshare
Weaknesses: N
Summary: Great GPS unit! Love the overall design, the large face is amazing with really great graphics. The features like TTS and MapShare are very helpful. The device is also really easy to use. The maps are very dependable and I would trust them to bring me anywhere.
Positive Review
Reviewed by: 20-Dec-07
Strengths: Maps, Size, Features
Weaknesses: N/A
Summary: Great features, love the map share and Help Me features. TTS is amazing and comes in handy. The maps are accurate and the POIs are extensive. It's a great deal for all that the 720 offers.
Positive Review
Reviewed by: 07-Dec-07
Strengths: Maps and user friendly
Weaknesses: None
Summary: This unit is so easy to use, I opened the box, plugged it in and used it!! The maps are awesome, very reliable! I use all the time, even when just driving down the street to the market! I love it!
Positive Review
Reviewed by: 04-Dec-07
Strengths: Millions of POI's, Simple UI, Accurate, MAPSHARE open source maps
Weaknesses: nothing
Summary: I love this system. Text to speech is clutch and it has millions of POIS! Also Map share is out of this world. Users update maps online and then you just plug in your tomtom to your computer and viola! you have a free up to date map in seconds. Any technologists, would love the intriguing features, and even the technically inept would find it easy to use (just ask my gf). Highly recommend this product, great gift for the holidays, they will be very thankful for it!
Positive Review
Reviewed by: 04-Dec-07
Strengths: Millions of POI's, Simple UI, Accurate, MAPSHARE open source maps
Weaknesses: nothing
Summary: I love this system. Text to speech is clutch and it has millions of POIS! Also Map share is out of this world. Users update maps online and then you just plug in your tomtom to your computer and viola! you have a free up to date map in seconds. Any technologists, would love the intriguing features, and even the technically inept would find it easy to use (just ask my gf). Highly recommend this product, great gift for the holidays, they will be very thankful for it!
Negative Review
Reviewed by: TDG54 on 12-Nov-07
Strengths: Text to voice very clear precise; animation and display clear; fast route calculation, very portable.
Weaknesses: Battery life not even close to advertised 5 hours. Actual time is about 45 min.max. Screen washes out under bright sunlight. Bluetooth volume inadequate.
Summary: This is my first GPS system, although I have seen and been in cars with others who have built-ins and portables, and am fairly knowledgable about the devices in general. On the whole, it is a pretty decent unit, and I find most of the positive comments put forward by the reviewers here to be correct, however I have several major issues with this product,which taken together, cause me to feel that if I had it to do over, I would buy a comparable Garmin instead. My main beef is the battery life, which is advertised as 5 hours. In actuality, I have not had it last more than 45 minutes, at most, sometimes less. This is a major disappointment and a huge variance from Tom Tom's claim. Additionally, as others here have noted, the screen does washout under strong sunlight. As well, although the voice giving directions is plenty loud, the same can not be said of the volume when using it as a bluetooth phone. The only way I can hear someone on the other end of the phone line when the car is moving is to hold it up next to my ear, which negates the whole purpose of the bluetooth feature. I might as well just use my Jawbone earpiece or just hold the phone itself up to my ear. I also would prefer an external volume control Now to the Tom Tom customer service. Well, honestly, it is almost non-existant. Unless the issue you have can be answered by the FAQ's or other website help, you can forget any relevant help from Tom Tom. I think this is another pretty big issue, because as all non-computer-whiz technology users know, these devices and the problems with them that crop up can be pretty difficult to deal with, and with un-co-operative or non-existant user support, the usefulness of the devices can be seriously compromised. Additionally, although the protective carrying case for my model is listed as an accessory on their website, it has never been available for purchase, and I have not found one anywhere else to buy. (Garmin and some other manufacturers include a fitted case with their products.)
Positive Review
Reviewed by: robsf23 on 08-Nov-07
Strengths: Mapshare (correctable maps, POI, etc), "Help Me" feature, text to speech (says street names), fast satellite fix and route recalcs
Weaknesses: voice command feature not enabled on US version, some popular POIs missing
Summary: I was about to buy the Mio c520 (also with wide 4.3" lcd) when I saw this TomTom Go 720T. After reading the specs and reviews and playing with it at the store, I was immediately hooked! It costs about $150 more than the Mio ($300 vs $450 on sale). But I can justify - and wouldn't mind the extra cost with the cool features. I mention one of the cons was that the voice command feature is not enabled on the USA version. I saw on the Tomtom website that the european version of the 720, there is a voice command feature where one can speak the distination, adress, etc. I really hope that this is updated later via the firmware update. I can live without this feature, but knowing that this is available is a small strike against it. Also a con is it's missing some popular POI's namely Starbucks. I think other reviewers here said the same. You can add your own Starbucks POI's on the 720 but it would be manual. There maybe a way later through Mapshare but that was a bit of a surprise to me. However, it does have many other POI's like banks, McDonald's, etc. In fact, their logo/icons show up in the GPS screen.The main thing I liked was this GPS is updatable, editable, and correctable with their "Mapshare" technology. It lets you do INCREMENTAL (and selectable) updates. You can also update the maps yourself if there is a new street or if a street is clised, for example. You can hookup this GPS to your pc (via usb cradle included) and via TomTom's website, you can download map updates and POI updates back to the GPS. You can also upload YOUR own corrections to their website and other's can download your info. Most of the info is verified by TomTom so you can select only those updates that they verified to make sure it's accurate. This is one (maybe only) GPS that has this feature.In my 1 month of use, I found the Go 720 to be very accurate and a nice "companion." I like the information on the screen next to the map itself - the next street or exit, distance and time to destination, your speed. This can be either be put horizontally across the bottom or vertically to the right. You have the option of automatically changing the screen colors to "night mode" when it gets dark. Also you have the option of automatically adjusting the volume if the noise level is loud inside the car. I personally liked these features. I also liked the text to speech. So this will say the street names and distance. It tells you the next street BEFORE your next turn or exit. So you have time to react and look for the street.Other things I liked are:- 5 hour battery life - so it's also portable (though I have not used it that long, but I'll take Tomtom's claim)- easy to use menu navigation- very fast route re-calculations fix on to satellites- preview of the route. The GPS will show you and "drive through" the selected route to see what streets highways you will be driving on.- the 4.3" screen - easy to read and sharp in daytime or nightime driving. - text to speech - says street names- selectable voices - you can also purchase celebrity voices like John Cleese's from their website- Bluetooth with my cell phone- HELP ME button - in an emergency, tells you closest hospital or police station. Also gives your current GPS (lat long coordinates) location and cross streets.Things I wasn't too crazy about:- no external dial for volume control but it can be accessed by pressing a couple of onscreen buttons.Features available but do not or have not yet used. I plan to use these in the future just to see how it works. To me these are not important anyway.- traffic updates via tomtom plus service using your bluetooth connection to your phone with web access- MP3 player- Photo viewer- FM transmitter for MP3 music or GPS voice- Document reader - let's you save a text document (like grocery or to do lists) or HTML docs and read from screenWow! this is THE GPS that I've been waiting for! This is my first GPS and I'll be happy with it for awhile! Over time, the Mapshare feature will "future proof" this GPS for a long time. Of course, every year there will be other GPS units that will have more features, bigger screen, lower price, etc but right now, this TomTom Go 720 is one of the best ones out there for the money!
Positive Review
Reviewed by: rappleman on 05-Nov-07
Strengths: Acquires signal quickly. Easy to learn/use/understand. Display bright and easy to read. Large database. Mounts/moves easily between vehicles.
Weaknesses: None yet. If the screen were bigger then the unit wouldn't be as portable, etc.
Summary: This is the first GPS we've ever owned. I researched for many hours and this one was billed as the "flagship", "top-of-the-line", etc., etc. from TomTom. Supposedly much better than competing products from better-known competitors. I don't have previous experience to compare with, but from my observations of friends' car-mounted GPS systems, this blows them away in terms of ease of use, readability, simplicity, accuracy, etc. I've not yet experienced tany of the little glitches I've seen while a passenger in others' cars (such as the GPS missing the turn and endlessly telling you to "go back", the GPS being slow or failing to acquire (or reacquire) the satellite, etc.). I'm not yet using all the other fetures (MP3, Bluetooth, etc.) but the basic navigation and speaking is top-notch. Very happy with this product!
Positive Review
Reviewed by: 31-Oct-07
Strengths: Accurate, Map Share, long battery life
Weaknesses: NONE
Summary: This is an awesome GPS. The text-to-speech is my favorite function. You don't even have to look at the screen and you know where to turn because the directions are clear and precise. I also like how you can put the information bar on the side of the screen. This device is very accurate and has the latest maps. I haven't used the Map Share feature yet, but I plan on trying that out soon!
Negative Review
Reviewed by: ajeep8u on 31-Oct-07
Strengths: Quality evolution of the hardware, improved user interface.
Weaknesses: Incompatibility with downloadable maps, continued poor TomTom customer service, Home software interface still needs improvement
Summary: It is important to note that TomTom has NOT yet released additional Maps for the 720. So, if you plan to purchase your 720 and download Maps from TomTom (or elsewhere) for your trip to Europe, you are out of luck. Be aware that TomTom has been promising that they would update their website to resolve this issue since early September. Before you buy, be aware that you cannot install additional maps on to your 720 at this time.




